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General support services

Every excellent business operates alongside an excellent support service.

Operating costs can go quite high. Onehalf would be more than happy to help you cut on costs and also help improve the speed of operations and scale this up. Outsourcing general support and services is highly recommended so you can focus on what is required of you as business owner. General support and services are:
  • Pallet Docket Entry
  • Fatigue Management
  • Chat Support
  • Customer Support (Phone & Email)
  • Data Entry
  • HR and Recruitment
  • Technical Support (Phone & Email)
  • Transcription
  • Runsheet checking/verification
  • POD checking/verification

When you choose to outsource these tasks, you can be sure that the virtual workers assigned to you would be able to perform these duties:
  • Fatigue Management - Driver fatigue for the transport industry can be devastating for the business not managed well. OneHalf can help you with task related to monitoring the log hours of your drivers in any system of your choice to ensure desired productivity levels.
  • Transcriptions - In every business there are necessary data entry tasks that are required that take too much time to do. We’ll take these tasks for you, if you need to have information transcribed to written form from other mediums and we have people who can do it for you.
  • Customer Chat support - You’ll be sure to have someone assisting you with chat support. Someone who’s always ready to answer queries and engage with customers just the way you want them to.

These are just some of tasks and services we offer, get in touch with us and find out more and find out what else we can do for you.

Feel free to contact us and we would be more than happy to help you start.


Junction Business House

Level 2 , Suite 203

22 St Kilda Rd

St Kilda, 3182



Phone: +61 3 9034 4999

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